Delivery & Return

At collectzilla.pk, we take pride in providing our customers with quality products and excellent customer service.

What are the delivery charges?

It’s PKR 180/- nation wide for international charges you can contact us it varies as per country.

What is your delivery time?

Delivery time is between 3 to 6 working days for domestic orders (from within Pakistan). It is 7-15 working days for International orders.

What are the shipping charges?

180 PKR for nationwide delivery in Pakistan. Free delivery for orders over 1999 PKR. For international orders, customer bears the shipping and handling costs. The shipping charges, for international customers, are calculated at checkout according to the customer’s location. We do not offer free shipping for international orders.

RETURN POLICY

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@collectzilla.pk  or our whatsapp operator If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always inbox us for any return question at our whatsapp helpline.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right and will ultimately issue you the new one.

Unfortunately, we cannot accept (CHANGE OF MIND)

Exchanges

The fastest way to ensure you get what you want is to return the rider will come to you again will give you the product you want and get take back the defected one.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time company to process and post the refund too.

Artificial Jewelry Pieces Collection

We have a huge collection of precious jewels made from highest grade of materials and attention to detail from chains and necklaces to rings and earrings we have all of the items that you can possibly think of.

The designs are inspired by the rich cultural heritage, with each piece reflecting the unique personality of the wearer.

Womens wear all types of jewels regardless of any color or design, you can find women wearing Chains , Anklets , Bindiya & Jhumar, and much more. The more common jewels that are bought and worn by the people of Lahore include Earrings , Bangles, and Necklace Sets.